Privacy Policy

CUSTOMER PRIVACY NOTICE

This Notice explains how we obtain, use and disclose your personal information, in
accordance with the requirements of the Protection of Personal Information Act
(“POPIA”).
At Unique Panel & Spray, we are committed to protecting your privacy and to ensure
that your personal information is collected and used properly, lawfully and
transparently

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Table of contents

1. The information we collect 2
2. How we use your information 2
3. Sharing of information 2
4. Data Security 3
5. Service Providers 3
6. Changes to this Policy 4
7. About the Company / How to contact us 4

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1. The Information we collect
   We collect and process your personal information mainly to contact you for the
   purposes of understanding your requirements and delivering services accordingly. For
   this purpose, we will collect contact details including your name and organisation. We
   collect information directly from you where you provide us with your personal details.
   Where possible, we will inform you what information you are required to provide to us
   and what information is optional. Website usage information may be collected using
   “cookies” which allows us to collect standard internet visitor usage information.
2. How we use your information
   We will use your personal information only for the purposes for which it was collected
   and agreed with you. In addition, where necessary your information may be retained for
   legal or research purposes.
   For example:

• To gather contact information
• To confirm and verify your identity or to verify that you are an authorised user for
  security purposes
• For the detection and prevention of fraud, crime, money laundering or other
  malpractice
• To conduct market or customer satisfaction research or for statistical analysis
• For audit and record keeping purposes
• In connection with legal proceedings.
• Provide and improve our services
• Communicate with you regarding your vehicle repairs
• Communicate with your insurance company regarding your vehicle repairs
• Process payments
• Respond to your inquiries and requests

1. Sharing of Information
   Unique Panel & Spray may disclose your Personal Data in the good faith belief that such
   action is necessary to:

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• To comply with a legal obligation
• To protect and defend the rights or property of Unique Panel & Spray.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

1. Data Security
   We take reasonable measures to protect your personal information from unauthorized
   access, disclosure, or misuse. However, no method of transmission over the internet or
   electronic storage is 100% secure.
   Our security policies and procedures cover:

• Physical security
• Computer and network security
• Access to personal information
• Secure communications.
• Security in contracting out activities or functions.
• Retention and disposal of information.
• Acceptable usage of personal information.
• Governance and regulatory issues.
• Monitoring access and usage of private information.
• Investigating and reacting to security incidents.
  When we contract with third parties, we impose appropriate security, privacy and
  confidentiality obligations on them to ensure that personal information that we remain
  responsible for, is kept secure.
  We will ensure that anyone to whom we pass your personal information agrees to treat
  your information with the same level of protection as we are obliged to.

1. Service Providers
   We may employ third-party companies and individuals to facilitate our Service (“Service
   Providers”), to provide the Service on our behalf, to perform Service-related services, or
   to assist us in analysing how our Service is used.

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These third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.

6. Changes to This Policy
   We may update this Privacy Policy from time to time. We will notify you of any significant
   changes by posting the new policy on our website.
   We will let you know via email and/or a prominent notice on our Service, prior to the
   change becoming effective and update the “effective date” at the top of this Privacy
   Policy.
   You are advised to review this Privacy Policy periodically for any changes. Changes to
   this Privacy Policy are effective when they are posted on this page.
7. About the Company / How to Contact us
   Prod U Star 154 Pty Ltd t/a Unique Panel & Spray, based in Retreat, Cape Town, Western
   Cape.
   Registration Number: 2017/226949/07
   VAT Number: 4090210818
   Telephone: 021 712 7752
   Email: info@uniquepanel.co.za
   If you have any questions or concerns about this Privacy Policy, please contact us on
   the above contact details.